Church Mental Health Summit

186: From Chaos to Clarity: Organizing Church Care with CareNote

In this episode of The Care Ministry Podcast, Laura Howe sits down with Donnell Wyche, long-time pastor and software developer, to explore how technology can support and expand care ministry. Donnell shares his journey from analog prayer cards to building CareNote, a care management platform that turns compassion into action. Together, they discuss the importance of being seen, the challenges of care follow-up, and the potential for technology to empower both staff and volunteers in offering holistic care. Whether you're a solo pastor or part of a large team, this episode is packed with practical insight and heart for sustainable, impactful care.

 

Quotes

  • Donnell Wyche:
    “CareNote helps you take the compassion that you have as a care provider and turn it into action.”
  • Laura Howe:
    “You don’t have to meet every need, but what a church needs to do is foster belonging, purpose, and hope.”
  • Donnell Wyche:
    “People aren’t calling for care, but they’re still asking for it in the little disclosures they make. And being seen is the beginning of feeling loved.”
  • Donnell Wyche:
    “We’re not just collecting data—we’re enabling pastoral touchpoints that matter, like remembering a birthday or celebrating a rehab milestone.”
  • Laura Howe:
    “This is the sticky part of church that keeps people connected—care is the Gospel.”

 

Resources

 

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